FAQ
How Can We Help?
DO YOU TRANSPORT FOR NON-MEDICAL REASONS?
Yes, we can transport individuals for non-medical reasons as well. Our transportation service is designed to cater to the needs of individuals who require assistance with transportation, whether it be for medical appointments, social events, or any other reason. Our drivers are trained to assist people with disabilities and can provide help in getting in and out of the van if needed. Additionally, our service offers door-to-door transportation, ensuring that passengers can travel comfortably and conveniently to their desired destination.
CAN I RESERVE YOUR SERVICE FOR OUT-OF-TOWN TRIPS?
Yes, you can reserve our service for out-of-town trips. Our transportation service is designed to provide safe and comfortable travel for individuals with mobility limitations, and we are happy to assist with transportation to any destination that you require. Whether you need to travel to a neighboring town or a different state, we can accommodate your transportation needs. Simply let us know your travel plans in advance, and we will do our best to make the necessary arrangements to ensure a smooth and stress-free journey.
WHAT TYPE OF CERTIFICATION DO YOUR DRIVERS OBTAIN?
Our drivers are certified and trained in providing transportation services for individuals with mobility limitations. They undergo rigorous training and certification programs to ensure that they are equipped with the necessary skills and knowledge to provide safe and comfortable transportation services. Our drivers are certified in safe transfer methods, use of mobility aids, and other necessary safety protocols to ensure that our passengers receive the highest level of care and support during their journey. Additionally, our drivers receive ongoing training to ensure that they stay up-to-date with the latest safety standards and regulations, providing our passengers with the best possible experience.
DO YOU ACCEPT INSURANCE?
While we do accept various forms of payment, including cash and credit cards, we are currently unable to bill insurance. We apologize for any inconvenience this may cause and encourage customers to contact us directly if they have any questions or concerns regarding payment options. At Meraki Transport, our primary focus is always on providing high-quality transportation services that meet the needs of our customers, and we will work with you to find a payment solution that works best for you.
ARE YOU OPEN 24/7?
At Meraki Transport, we understand that transportation needs can arise at any time of the day or week. That's why we offer our services 24 hours a day, 7 days a week, with the exception of certain holidays. Whether you need to travel early in the morning or late at night, we have you covered.
We also understand that every transportation request is unique, and as such, pricing may vary depending on the specific details of the request. However, we are always glad to work with our customers to find a pricing solution that meets their needs and budget. Our priority is to provide reliable and comfortable transportation at a fair price, so you can always count on us to be transparent and upfront about our pricing policies.
So whether you need transportation for a medical appointment, a social event, or any other reason, you can trust Meraki Transport to provide a safe, convenient, and affordable solution. Contact us today to learn more about our services and pricing options.
DO YOU OFFER SAME DAY TRANSPORTS?
At Meraki Transport, we understand that sometimes transportation needs can arise unexpectedly and require immediate attention. That's why we offer same-day transport services, depending on our availability at the time.
However, we always recommend that our customers schedule their transportation needs in advance, preferably 24 hours beforehand, to ensure that we can accommodate their requests and provide the best possible service. This allows us to make the necessary arrangements and ensure that we have a driver available to pick you up at your preferred time.
We also understand that unexpected situations can occur, and it may not always be possible to schedule in advance. In those cases, we will do our best to accommodate your request and provide same-day transportation services, subject to our availability.